Privacy Policy

Last updated: October 2026

This policy explains how Crystalthird Roofing ("we" or "us") gathers, uses and shares information. It applies when you visit crystalthird.garden, call the phone number on this site, or send us a form. It is a general template. It is not legal advice.

What We Collect

Some details come straight from you. When you fill out a form or call, you may give us your name, phone number, email address, location and a short note about your roof problem.

Some details are collected on their own as you browse. These can include your IP address (a number that identifies your connection), browser type, device type, the pages you view, and the date and time of your visit. We may track calls to the number on this site. Some calls may be recorded. We do this to check quality and to handle billing.

Why We Use It

We use your details to:

• Match you with an independent roofing provider that serves your area
• Send your request to that provider so they can reach you
• Answer your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Gets Your Details

Crystalthird Roofing is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use it to get in touch about your request. These providers are separate businesses. They have their own privacy rules.

We also use outside companies to run this site and our phones. Examples are hosting, analytics and call-tracking firms. We may share information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may have a right to opt out.

Cookies and Analytics

This site may use cookies. These are small files stored in your browser. We use them, and similar tools, to learn how visitors use the site. You can manage cookies in your browser settings. If you turn them off, parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, fix or delete your personal information. You may also be able to opt out of some sharing. To ask, email contact@crystalthird.garden. We may need to confirm who you are before we act.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No method of sending or storing data is fully secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest change.

Questions

If you have a question about this policy, email contact@crystalthird.garden.